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Risk Factor Policy

 

Every accessory you discover has the power to inspire confidence, spark joy, and reflect your personal style.

At  luxeauraz, we are committed to offering you a curated collection that celebrates individuality. While our collections are designed with consistency and quality in mind, we also recognize the natural limitations of online shopping.

This policy ensures transparency about these limitations, helping you make informed choices and shop with confidence.

In this policy, “we,” “our,” and “us” refer to the team behind Ecoflem innovations private limited and our platform,  luxeauraz. “You,” “your,” or “customer” refers to anyone browsing, exploring, or purchasing from our site.

By using our website or completing a purchase, you agree to the terms outlined here. If you have any questions or need clarification, please contact us. Our team is always ready to support you and ensure your experience remains smooth and enjoyable.

Acknowledging Possible Risks

Shopping for the perfect accessory should be exciting, though we understand there may be some uncertainty when purchasing online. At  luxeauraz, we aim to provide accurate product details through thorough descriptions and high-quality images.

However, minor variations may occur between the displayed image and the actual product you receive. These differences could include texture, color, fit, or finish and may be influenced by your device settings, photography lighting, or personal perception of visual details.

To shop confidently, we encourage you to review the product information carefully. If you require further details before making a purchase, our team is always here to assist.

Limitations in Inventory and Stock Status

We know how exciting it is to find the perfect accessory. While we work to provide accurate stock updates, product availability may change quickly due to demand or system updates.

On rare occasions, an item you select may become unavailable once your order is processed. If this occurs, we will promptly inform you and provide clear options—whether adjusting your order, offering a replacement, or issuing a full refund.

We value your trust and aim to keep you updated and supported so that you can continue shopping with confidence.

Image Color Description

We strive to present each accessory as accurately as possible, particularly when it comes to color. Our goal is to give you a clear idea of what to expect before your purchase.

That said, due to screen resolutions and lighting conditions, slight differences may occur between what you see online and the actual item. These small variations are a normal part of digital displays and do not indicate a defect.

If you would like further clarity before choosing a color, our team is available to provide additional guidance to help you make the right choice.

Handling of Shipping and Transit Responsibilities

Every accessory is carefully prepared and packed before leaving our facility. Once dispatched, deliveries are managed by trusted courier partners who work to ensure your items reach you safely and on time.

While uncommon, there may be rare cases of delays, damages, or loss during transit due to circumstances outside our control. If you experience any issues with your delivery, please contact us immediately. Our team will work with you to resolve the matter and ensure your experience remains smooth and satisfactory.

External Claims and Third-Party Disclaimer

 luxeauraz operates independently and does not endorse, host, or maintain partnerships with third-party platforms unless officially stated.

If you encounter external websites or sources claiming an association with us, please proceed with caution and report them immediately. We cannot take responsibility for the accuracy, safety, or outcomes of any transactions made through unauthorized third parties.

Your safety and satisfaction remain our top priority, and being alert to external claims ensures your shopping journey stays secure.

Reach Out to Our Team

We want your accessory-shopping experience to be seamless and enjoyable. If any part of this policy feels unclear or if you need assistance, please don’t hesitate to reach out at ecofleminnovationsprivatelimit@gmail.com.

Our team will respond promptly, offering clear guidance and ensuring your shopping experience with us is worry-free and supported every step of the way.