Thank you for visiting luxeauraz, where every accessory is designed to complement your unique style. We are delighted to share this space with you—whether you’re looking for bold statement pieces or timeless essentials. Just as you trust us to elevate your look, we are equally committed to safeguarding the personal information you share with us. Protecting your privacy is central to your experience, and we ensure it remains secure, transparent, and fully within your control.
In this Privacy Policy, the terms “we,” “our,” or “us” refer to luxeauraz and its managing entity, Ecoflem innovations private limited. The terms “you” or “your” refer to any individual browsing, exploring, or making purchases on our platform.
This policy explains how we collect, use, and protect your information, as well as the circumstances under which it may be responsibly shared. By using our website, you acknowledge and agree to these practices. If anything in this policy feels unclear, we encourage you to contact us directly. Your trust and confidence remain our top priority.
Information We Collect
At luxeauraz, our goal is to make your shopping journey seamless, personalized, and enjoyable. To do this, we collect certain information that helps us serve you better.
1. Personal Information When you interact with us, we may collect your name, contact details, shipping and billing addresses, and payment information. This data is used exclusively to process and fulfill your orders with accuracy and efficiency.
2. Browsing Preferences As you explore our website, we track product interests, pages visited, and general preferences. These insights allow us to personalize recommendations and improve your shopping experience.
3. Technical Information We may collect technical details such as your device type, IP address, browser information, and—where permitted—your location. This data helps maintain security, performance, and reliability across our platform.
4. Cookies Cookies help us remember your preferences, suggest relevant products, and optimize browsing. You can manage or disable them anytime through your browser settings.
By responsibly collecting and using this information, we aim to enhance your shopping journey while keeping your privacy protected.
How We Use Your Information
Your information is primarily used to ensure your orders are processed smoothly, payments verified securely, and products delivered efficiently. Beyond these essential functions, we may also use your data to:
Personalize the platform and recommendations based on your preferences
Share updates, offers, or curated selections (only if you’ve opted in)
Maintain a secure shopping environment and prevent misuse
Comply with applicable legal and regulatory obligations
Every use of your data reflects our commitment to safety, transparency, and customer satisfaction.
Sharing Your Information
We never sell or trade your personal data. Limited information is only shared when necessary to deliver our services, such as:
Payment processors for secure transactions
Delivery partners for timely order fulfillment
IT and analytics providers to enhance platform performance
Legal authorities, when required by law or to prevent fraud
All partners are carefully vetted to uphold the same high standards of privacy and security that you expect from us.
Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to personalize your experience, monitor platform performance, and provide relevant content.
You remain in full control and may adjust or disable these tools anytime through your browser settings.
Data Storage and Security
Protecting your information is our highest priority. We use SSL encryption, secure servers, and strict access controls to safeguard your data at every stage. Our systems are designed to prevent unauthorized access and preserve the integrity of your information.
Data Retention
We retain your personal data only as long as necessary to provide services—typically 8 to 12 months after your last interaction with luxeauraz. If legal or regulatory requirements mandate longer retention, we will securely store your data for the required period.
Your Rights and Choices
You are always in control of the information you share. Your rights include:
Viewing and updating your personal details
Requesting deletion of your data (subject to legal obligations)
Opting out of promotional communications
Managing cookie preferences through browser settings
We respect your choices and are committed to supporting your privacy at every step.
Children’s Privacy
luxeauraz is intended for individuals 18 years and older. We do not knowingly collect personal information from minors. If we become aware of such data, it will be deleted immediately.
Third-Party Links
Our website may contain links to external sites, such as payment gateways or analytics platforms. These third-party sites operate independently and have their own privacy practices. We encourage you to review their policies before engaging with them, as luxeauraz is not responsible for how they handle your information.
Changes to This Privacy Policy
We may update this policy periodically to reflect new practices, platform improvements, or legal requirements. All changes will be posted on this page.
By continuing to use luxeauraz after updates, you agree to the revised policy. We recommend reviewing this page regularly to stay informed.
Consent
By using luxeauraz, you consent to the collection, use, and management of your personal information as described in this Privacy Policy.
Contact Us
If you have any questions or concerns about your privacy or experience on luxeauraz, we are here to help. Please reach us at ecofleminnovationsprivatelimit@gmail.com.
Your feedback is invaluable, and we are committed to responding promptly with clear, helpful support.
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